Managed Print Services
Blue Technologies - Print Management Program
We can provide you with the technology needed to discover service and supply needs - before your printers go down. Let us maximize your uptime with preventative maintenanceand proactive supplies fulfillment. A simple software download gives us the ability to gather critical metrics from your imaging fleet. This information is the key to our ability to provide the ultimate solution for managing and maintaining your printing environment.
Blue Technologies' MPS Program is the Proactive Answer
Reactive service and supply of your imaging fleet is frustrating and disruptive to your business. There is a better process: PageTrac brings you the technology required to proactively manage your printing assets. With a simple secure download, it is possible to view the current status of your printers and historical printing trends from an easy to use web interface. This intelligent technology gives us the ability to proactively maintain your printing assets so you can maximize uptime and minimize costs. Let us manage your print environment remotely, without
interrupting your day-to-day business.
Imaging Information at a Glance
PageTrac collects critical information for all the networked printers, copiers, MFPs and fax machines
in your environment, such as:
- Current status
- Supplies levels
- Page counts
- Model descriptions
- Serial and asset numbers
- Printer locations
- Utilization
- Cost-per-Page tracking
- Automated service alerts
- Historical trending reports
Intelligent Technology
The PageTrac Data Collection Agent is installed on a single workstation at your location. This software application runs in the background, collecting and transmitting critical imaging metrics to the PageTrac secure web server. From then on, your printer information will be available 24 hours a day, 7 days a week via the secure website. No personal or user data is collected with the software; only the core metrics needed to maintain and manage your printing assets are gathered.
System/Network Requirements
- Hardware: Desktop computer or server
- Operation system: Windows 2000/XP/Server 2003
- Network card: 100MB
- RAM: 256MB
- Internet connected browser installed
- Must be powered on all the time
- Does not have to be a dedicated system
- TCP/IP configured
- One of these ports must be open for automatic transmission of data: 443 (HTTPS -recommended), 80 (HTTP), or 20/21 (FTP)
What are you waiting for?
Put the power of MPS to work for you. Let us worry about managing your printing assets , you can take care of business. Call today to arrange your MPS assessment. Assessment options available: identification of all networked or local print devices, print device volumes, cost to operate print devices, print activity by user, activity by each print device, timelines/trends of activity of print devices and users. All will conclude with recommendations for reducing costs & improving efficiencies.
To receive your FREE print assessment please email us your request to SSEFCHICK@BTOHIO.COM.
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PageTrac - Security and Compliance
Security
PageTrac collects printer and copier metrics using
the LMI Solutions Data Collection Agent (DCA). The
DCA is a software application that is installed on a networked computer running Windows 2000/XP or higher. The DCA does not require a dedicated computer. The DCA runs as a Windows service, allowing it to operate 24 hours a day, 7 days a week. You can customize the transmission interval to determine how often the DCA will perform a device discovery. After each discovery, the collected data will be sent to LMI Solutions’ secure website. The DCA uses one-way communication only. The collected data is sent via port 80 or port 21or 443 to the LMI Solutions web server.
The DCA collects device data using SNMP (Simple
Network Management Protocol) and ICMP (Internet Control Message Protocol). The DCA gathers printer metric data with SNMP and ICMP at regular intervals from printer and multi-function peripheral devices on the clients network. No personal or user data is collected with the DCA. PageTrac only collects information that is stored in the memory of the devices, such as page counts, device description and device status. Data is mirrored and backed up daily. Should the primary server go down for any reason, the feed is switched over to the secondary mirrored server.
Compliance
The use of LMI Solutions software
applications will not have an impact on compliance with the Health
Insurance Portability & Accountability Act (HIPAA) for covered entitiies. LMI Solutions software applications do not collect, house, or transmit any information regarding the content of print jobs, and thus have no way of accesssing, housing, or transmitting electronic protected health information (ePHI) as defined by HIPAA. However, we may need to obtain appropriate authorization according to your HIPAA compliance policies to gain access to install a PageTrac
Data Collector Agent, or perform any other business, particularly if we will be using a workstation or an area that has the capability of accessing
ePHI. We will inquire about what authorization we will need, if any, beforehand.
No personal or user data is collected with the DCA. PageTrac only collects information that is stored in the memory of the devices, such as page counts, device description and device status.
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